Check Out Our Other Work
Digital Media in Chicago’s #EmergencyResponse Plan
With advisory from Catalyst’s Marketing Strategists, the City of Chicago Mayor’s Office is effectively using email and social media to communicate its evolving COVID-19 response.
Chicago Department of Aviation FlyChicago
The CDA manages Chicago’s O’Hare and Midway International Airports. Since 2012, we’ve worked with multiple CDA departments and 25+ external vendors to provide custom application development, 24/7 support and more. One of our biggest initiatives was the redesign and redevelopment of their public-facing website, Flychicago. In close collaboration with the CDA, we developed a modern and responsive website that met the latest needs of the organization.
How We Modernized Chicago’s 311 System.
Our team replaced the legacy system used by the city’s 311 with a Salesforce solution. The overhaul provided a more collaborative and intuitive backend for city staff, a public-facing web-based Community Portal, and the City’s first-ever constituent-facing mobile app. In this endeavor, we sought to revolutionize the delivery of government services by bringing interdepartmental cooperation, transparency, and community engagement to the forefront.