Posted on December 15, 2022

Many look forward to the fresh start of a new year as the time to set new goals and start new habits. While this socially embraced, forward-thinking tradition is productive, it sometimes takes the attention away from reflection on the passing year. As we approach the year’s end, we feel it’s important to pause and dive into our most memorable Catalyst moments of 2022!

Introducing Catalyst Wrapped, our highlight reel of reached milestones, celebrating a successful year of challenge met with determination, growth and new heights! Check out the video recap here, and learn more about each milestone below.

A milestone birthday! Catalyst celebrated 30 years in business in May!
Since our beginnings in the basement of our CEO’s first home, we have grown to serve over 500 clients with elegant solutions. We have spearheaded award-winning work for the public sector, guiding governments along their paths to modernization. The last 3 decades have been defined with much success. Our birthday wish? We know we shouldn’t tell, but we hope the next 30 years are as sweet as the first 30 years!

We were in the Salesforce spotlight! Tim, our Managing Principal and COO, discussed our Toronto 311 implementation on a Salesforce webinar with Toronto!

Our trailblazing work with the City of Toronto didn’t go unnoticed. Of the several highlights, Catalyst’s very own, Tim Smith, Managing Principal and COO, discussed the implementation with the City of Toronto and Salesforce on The Salesforce Trailblazer Community Meeting Series.

And the award goes to…. Catalyst Consulting Group! We won our third Salesforce Partner Innovation Award for Public Sector!
Our team’s implementation of the City of Toronto’s 311 non-emergency services center, “Toronto At Your Service”, was recognized with Salesforce’s 2022 Partner Innovation Award for Public Sector. The award marks our third, having earned the PIA for Public Sector in 2019 and for Transportation in 2020.

This year, we’ve flown to new heights…and new places! Catalyst resumed on-site travel in Q3 and Q4!

We are excited to be visiting clients once again, as well as attending industry events, in-person! This year, some of our travel included trips to: Washington State, Houston, South Carolina, Las Vegas, and San Francisco. We feel our client relationships are strengthened when meeting beyond our computer screens, and we are grateful we had the opportunity to travel.

Our team members celebrated double-digit work anniversaries! Those who have been with us the longest celebrated 17 years!

We celebrate all of our team members’ work anniversaries, but 17 years calls for a special highlight. We want to thank Tim Smith and Mo Khan, Managing Director, for their dedication and hard work ethic throughout nearly 2 decades with us. Team members like Mo and Tim are what define
the Catalyst difference.

Hello, fellow government technologists! Catalyst sponsors the Engage311 Conference in Phoenix, Arizona in May 2022.

This conference convenes annually to talk about the power of non-emergency services to help cities and counties thrive. We were thrilled to spend time with leaders across North America to discuss how technology can boost internal efficiencies among staff, while deepening the relationship between public sector and people.

We’ve expanded our footprint! We now have contracts in 14 states, as well as in 2 cities and 1 region in Canada!

In 2022, we had the privilege of completing projects in American states we hadn’t worked in before, including Texas and Massachusetts. Beyond just the USA, we’re proud to share our Canadian presence has extended throughout Ontario, as we undertake 311 projects with the Region of York and Town of Oakville.

Hey, NYC! We’re especially excited to say we signed our first contract in New York City for system integrator services, which will go into effect January 2023.

We’re taking a bite out of the Big Apple, too! Our first New York City contract is slated to begin in January as we’ve been accepted into a Task Order pool as an approved vendor to provide support and enhancements to New York City’s technology ecosystem.

Sweet Home Chicago! We deepened our long-term partnership with the City of Chicago, launching a significant Salesforce CRM solution for the City of Chicago Department of Family and Support Services.

There’s no place like home! We are excited to continually serve the City of Chicago, expanding to their Department of Family and Support Services. As always, we are aiming for this project to set precedent for how we could best serve other cities in the modernization of their departments’ systems.

Welcome to the team! We’ve hired 27 team members this year, with 60% of them filling new roles.

Our Catalyst team has welcomed 27 new faces this year, and we are evolving as a company in the functions that we cover, internally and externally! This growth is testimony to the dedication and effort that each team member has brought and continues to bring to their work here at Catalyst and for our clients.
—
Thank you all for a great 2022! We like to think of Catalyst as a firm that belongs to its team, and we hope that you all celebrate these milestones as part of your personal achievements for the year. These accomplishments couldn’t have been achieved without you. We are looking forward to 2023 and are excited for what the future holds!