Turn Your Complex Challenges
Into Elegant Solutions.

We are experts in developing tech solutions that guide city and state government along its path to modernization and the future of smart cities.

How We Modernized Chicago’s 311 System
How We Modernized
Chicago’s 311 System

The City of Chicago has one of the largest 311 systems in the country. Implementing the new Salesforce-based cloud solution consisted of our team re-engineering 1,100 business processes, working with 33 city departments, and integrating with nine external systems.

Case Study
Award Winning Services

We're proud to say CHI311 has won numerous awards since it went live in December 2018. Chicago residents and city departments create, track and work city services on an award-winning system.

Gold Stevie Award

App & Mobile Website

WalkMe DAP Award

Customer Experience

Platinum MarCom Award

Digital Media Web Portal

Gold MarCom Award

Digital Media App for Service

The Catalyst ‘IT’ Team

We would not be the company we are today without the strong connections we have built internally. Meet our diverse team of technologists and creatives.

Meet the Team
The Catalyst Consulting Group team members performed admirably on all of their assigned tasks and represent an outstanding organization that is key to the success of the Chicago Department of Aviation.
Grafe Smith
Former Commissioner of IT/Telecom
Chicago Department of Aviation