The Catalyst ‘IT’ Team
We would not be the company we are today without the strong connections we have built internally. Meet our diverse team of technologists and creatives.
Meet the Team
Catalyst remains focused on the health and success of our employees, customers and community. Read about our commitment to help during COVID-19.
Turn Your Complex Challenges
Into Elegant Solutions.
We are experts in developing tech solutions that guide city and state government along its path to modernization and the future of smart cities.
What We Do
Catalyst provides a wide range of tech solutions to support our private and public-sector clients. Some of those solutions include CRM implementation, custom app development, business process re-engineering, and much more.
Who We Are
We are developers, analysts, project managers, creatives, and critical thinkers building bridges between our clients and their customers, our cities and their constituents, our cohorts, and our community.
Our Client Base
For the better part of 30 years we have leveraged technology to support the initiatives of public-sector agencies nationwide. Our solutions ensure agencies small and large are utilizing the latest in GovTech to serve and connect with their constituents better.
What We Do
Catalyst provides a wide range of tech solutions to support our private and public-sector clients. Some of those solutions include CRM implementation, custom app development, business process re-engineering, and much more.
Learn moreHow We Modernized Chicago’s 311 System
How We Modernized
Chicago’s 311 System
Chicago’s 311 System
The City of Chicago has one of the largest 311 systems in the country. Implementing the new Salesforce-based cloud solution consisted of our team re-engineering 1,100 business processes, working with 33 city departments, and integrating with nine external systems.
Case Study
Award Winning Services
We're proud to say CHI311 has won numerous awards since it went live in December 2018. Chicago residents and city departments create, track and work city services on an award-winning system.
Gold Stevie Award
App & Mobile Website
WalkMe DAP Award
Customer Experience
Platinum MarCom Award
Digital Media Web Portal
Gold MarCom Award
Digital Media App for Service
The Catalyst Consulting Group team members performed admirably on all of their assigned tasks and represent an outstanding organization that is key to the success of the Chicago Department of Aviation.
Grafe Smith
Former Commissioner of IT/Telecom
Chicago Department of Aviation