Public sector tech that just works

Catalyst partners with public sector agencies to co-create and deliver modern apps and systems for mission-critical services—secure, effective, intuitive.

SMALL FIRM AGILITY. NATIONAL CALIBER DELIVERY.

When systems fail, good people pay the price.

Public servants come to work ready to serve their residents. But outdated tools, paper processes, and disconnected systems slow them down, increase risk, and erode trust.

Catalyst fixes what’s broken by building technology with—and for—the people who use it.

When systems work the way they should, staff gain clarity instead of stress, leaders gain confidence instead of exposure, and residents experience services they can rely on.

End-to-end modernization for mission-critical work

Catalyst brings strategy, delivery, and adoption together—so change doesn’t
stall after launch.

Strategic Advisory & Roadmapping

Helping changemakers define priorities and plan the path to meaningful transformation.

Service Modernization

Service Modernization

Redesigning services and experiences to be more effective for the people they serve.

Delivery & Implementation

Delivery & Implementation

Turning strategy into working solutions through disciplined and dependable delivery.

Integration & Data Migration

Integration & Data Migration

Connecting new systems while preserving the integrity and history of organizational data.

Analytics & Operational Intelligence

Analytics & Operational Intelligence

Transforming data into insights that improve decision-making.

Security, Privacy & Compliance

Security, Privacy & Compliance

Safeguarding sensitive info while ensuring systems meet evolving security and regulatory requirements.

Change Management & Training

Change Management & Training

Preparing teams to adopt new systems and processes with confidence and clarity.

Practical AI

Catalyst takes a pragmatic approach to AI, focusing on meaningful, real-world applications.

Where we work

We support public agencies across sectors where reliability, trust, and accountability are essential.

Non-Emergency Services

Non-Emergency Services

Modern 311, permitting, and service request systems that meet residents where they are.

Learn more

Public Safety & Justice

CJIS-aligned systems that protect sensitive data and stand up under real-world pressure.

Learn more
Exterior of a building under construction

Economic Development & Compliance

Transparent, streamlined tools for permitting, licensing, grants, and growth.

Learn more

With the right tools, change is possible.

Catalyst solutions consistently deliver measurable impact:

Confidence & Compliance

Built-in audit readiness and security-first design—without slowing work down.

Speed & Efficiency

Re-engineered processes reduce manual work, bottlenecks, and rework.

Adoption & Engagement

Co-created tools see near-universal uptake—even in constrained environments.

Workforce Sustainability

Intuitive systems reduce technostress and burnout so staff can focus on high-value work.

Trust & Value

Transparent, trackable services rebuild public confidence and make every dollar count.

Proven in real agencies

From statewide justice platforms to local service portals, Catalyst delivers systems that hold up under pressure and get used every day.

State of Arkansas
Education Marketing Automation Award-Winning Project
Phoenix Sky Harbor Airport
Transit Marketing Automation
Santa Clara Valley Water District
Non-Emergency Services
City of Sunnyvale
Non-Emergency Services
Illinois Finance Authority
Economic Development
City of Tampa
Non-Emergency Services
Atlanta Beltline, Inc.
Economic Development Marketing Automation
Washington State Patrol
Public Safety & Justice Suite of Applications Built and Supported
State of Iowa
Non-Emergency Services Suite of Applications Built and Supported
Chicago Council on Global Affairs
Non-Profit Marketing Automation
State of Illinois
Non-Emergency Services Marketing Automation
Council on Accreditation
Non-Profit Education
City of Chicago Clerk's Office
Non-Emergency Services
Massachusetts State Lottery
Economic Development Marketing Automation
Massachusetts Clean Energy Center
Economic Development Marketing Automation
Metropolitan Atlanta Regional Transit Authority
Transit
Capital Area Michigan Works!
Economic Development
City of Chicago
Non-Emergency Services Award-Winning Project Suite of Applications Built and Supported
Detroit Employment Solutions Corporation
Economic Development Marketing Automation
City of Minneapolis
Non-Emergency Services
Greater Houston Partnership
Economic Development Marketing Automation
City of Greensboro
Non-Emergency Services
City of Buffalo, New York
Non-Emergency Services
City of Toronto
Non-Emergency Services Award-Winning Project Suite of Applications Built and Supported
Region of York
Non-Emergency Services
Town of Oakville
Non-Emergency Services
Clackamas County, Oregon
Non-Emergency Services
State of Oregon
Non-Emergency Services
Spartanburg Community College
Education Marketing Automation
South Carolina Technical College
Economic Development
State of South Carolina
Economic Development Marketing Automation Suite of Applications Built and Supported
City of Kyle, Texas
Non-Emergency Services Marketing Automation
Houston Airport System
Transit Marketing Automation
City of San Antonio
Economic Development
Houston-Galveston Area Council
Economic Development
City of Dallas
Non-Emergency Services Marketing Automation
Prince William County
Economic Development
Washington State Patrol
Public Safety & Justice Suite of Applications Built and Supported
State of Washington
Non-Emergency Services
Port of Seattle
Transit Marketing Automation Award-Winning Project
 

Change that people believe in—and adopt

Modernization only works when the people affected by it help shape it.

Catalyst works side-by-side with leaders, staff, and stakeholders to design, build, and deliver systems that fit real workflows, real constraints, and real people—so change sticks.